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Industry News

E-Mail Protection Software Offers Better Way to Keep a Secret
E-Commerce Times
July 11, 2006 - Employees at all levels within the enterprise are privy to a wide range of sensitive and proprietary information, which holds a high risk of damage if handled inappropriately.

E-mailing from work? Guess who's watching
The Seattle Times
July 2, 2006 - If you're a worker who spends a fair amount of time sending e-mails while at work, the evidence is mounting that you should take two breaths before hitting "send."

IT May Face New E-discovery Rules in December
Computerworld
June 26, 2006 - New rules for electronic discovery of documents in civil cases go into effect in December. Lack of compliance could result in significant penalties for companies, legal experts and executives said.

Total Disclosure – Making E-discovery Work for You
IT World Canada
June 13, 2006 - The world was a very different place in 1849 when Henry David Thoreau exclaimed – admittedly in a broader context – that "[the] process of discovery is very simple." Today discovery is anything but – especially with a digital revolution on our hands.

AIIM Study Says It's Not "Why" But "How" You Manage Content
Intelligent Enterprises
June 2006 - Enterprise content management (ECM) deployments are getting more strategic, and process automation and business risk management are te fastest growing project priorities. These are just a few of the key findings of the latest annual "Industry Watch" survey on ECM conducted by AIIM International and released last month.

Updated Record Retention Laws Cause Groans
SearchStorage.com
June 9, 2006 - Upcoming changes in the law meant to ease the process for discovering electronic records were met with groans and sighs by records managers, lawyers and compliance officers at a record retention conference in New York this week.

DOJ Outlines Data Needs
Red Herring
June 2, 2006 - If telecommunications leaders felt trepidation about their meeting Friday with U.S. law enforcement officials concerning customer record retention ground rules, they did not show it.

Email Archiving: What's Right For Your Enterprise?
SearchWinIT.com
May 17, 2006 - Corporate email has become an important source of evidence in many of today's high-profile court cases. As email takes on an increasingly critical role in corporate litigation, IT shops need to be prepared with an archiving plan should they be called upon by a judge to produce a single email or a series of electronic messages.

Thirteen data retention mistakes to avoid
SearchStorage.com
May 4, 2006 - There are endless regulatory requirements for information retention, and it seems like there are more unknowns in this aspect of storage than there are in the entire field of medicine.

Build an Email-Discovery Plan
Windows IT Pro
April 24, 2006 - Email discovery—the process of fulfilling a legal request to provide archived email messages, typically as evidence in a civil or criminal court case—has become more important than ever.

Creating and Enforcing Acceptable Use Policies
TechRepublic
April 24, 2006 - If you haven't developed an Acceptable Use Policy for your organization’s computers and network, you’re leaving your company open to security breaches, possible regulatory fines and lawsuits – both from those impacted by your users’ actions and by users who are disciplined for inappropriate network use.

Hosted vs. In-house E-mail Archiving
SearchStorage.com
April 14, 2006 - There are actually three potential strategies to look at when looking at e-mail archiving options: in-house, hosted and hybrid.

Monitoring Employee Communications in the Enterprise
CIO Today
April 10, 2006 - As the number of workers using the Internet for pleasure as well as business grows, so does anxiety among corporate higher-ups worried about productivity and exposure to security risks.

Tips On Information And Records Retention Management
Compliance Pipeline
March 30, 2006 - Knowing that proper information management can be the most effective means of reducing risks and bolstering regulatory compliance efforts, ARMA International, the not-for-profit professional membership association for records management professionals is offering some simple tips on setting your records and information management policies.

Internal E-Mails Detail More Questionable Behavior At Morgan Stanley
Compliance Pipeline
March 27, 2006 - The plaintiff in a 2-month-old wrongful dismissal lawsuit against Morgan Stanley provided new evidence in court papers filed Monday. The new E-mails, introduced in federal court in New York, present a picture of potentially unethical and illegal activities by current and former IT and business executives.

Who's Watching Now?
Information Week
February 26, 2006 - Automated tools will monitor employee use of E-mail, phones, and the Net, and a lot of companies are happy to use them.

Experts Question 'Keep Everything' Philosophy
Enterprise Storage Forum
February 1, 2006 - Storage managers have been barraged by a wave of claims on the subject of data retention. The argument is that every single piece of data has to be retained, since otherwise you could get into severe trouble in the future.

Electronic Discovery: Frequently Asked Questions
Mondaq
January 24, 2006 - Electronic discovery refers to discovery – often in civil litigation, but also in connection with regulatory proceedings, subpoenas, or criminal proceedings – of electronically stored information. Common forms of electronically stored information include e-mails, databases, and computer files such as word processing documents.

New regulations loom large in 2006
InfoWorld
December 29, 2005 - Compliance deadlines touched almost every business sector and division in 2005. Think the worst is over? Think again: It looks like ’06 and ’07 will see even more activity, demanding a whole new level of monitoring and record-keeping technology.

E-Mail Keeps No Secrets
CompliancePipeline
December 12, 2005 - Six percent of workers admitted that they've e-mailed confidential company information to someone they shouldn't have, according to a study released Monday by messaging research firm the Radicati Group.

Don't Overlook Internal E-mail Monitoring
Messaging Pipeline
December 12, 2005 - Addressing the risks from within is an essential component of risk and compliance management.

Plugging the leaks: IDC points to the need for outbound compliance
InfoWorld
November 30, 2005 - The growth of IM, e-mail, blogs and other types of message traffic, as well well-publicized leaks of customer records and other sensitive corporate infor-mation is forcing enterprise IT managers to bolster security of outbound data, IDC says.

An Ounce of Retention
CFO.com
November 9, 2005 - Nudged by regulators and litigators, companies are making new investments in electronic records management.

Tips for creating a solid e-mail retention and deletion strategy
NetworkWorld
November 3, 2005 - A survey we conducted on messaging archiving earlier this year found that a significant percentage of organizations have neither an e-mail nor an instant messaging retention policy in place. However, such a policy is increasingly critical as a best practice for messaging management and because of the increasing regulatory and legal discovery considerations.

Next Generation E-mail Protection
CompliancePipeline
October 27, 2005 - Security and compliance needs extend well beyond anti-spam and antivirus to outbound and internal message monitoring and control.

Why it's good to archive e-mails
NetworkWorld
October 18, 2005 - I've been beating the e-mail archiving drum in this column and elsewhere for a long time, not because anybody wants me to, but because I believe strongly that e-mail archiving is a very good idea for organizations of all sizes and in all industries.

Top 5 Strategic Email Compliance Mistakes
Sarbanes-Oxley Compliance Journal
September 26, 2005 - If you review many of the recent business scandals in the news this last year, it is clear that something has changed regarding email and business risks. I’m not talking about spam, viruses, or even phishing. Those are annoyances, but they don’t really have the destructive power that can damage businesses as large as Enron, Arthur Andersen and Morgan Stanley.

Strong Growth in the Hosted E-mail Market Fueled by Concerns Over Security, Archiving and Compliance; and more
CompliancePipeline
September 15, 2005 - The Radicati Group's latest study, "Hosted Email, 2005-2009," provides an in-depth look at all segments of the hosted e-mail market, including: Hosted Business Email Providers, Managed Business Email Providers, ISP/Webmail Providers and Mobile Phone Email Providers.

Research: E-Mail Remains A Point Of Vulnerability
CompliancePipeline
September 12, 2005 - The total cost to protect E-messaging systems ranges from $117.34 per user per year for companies with fewer than 2,500 employees to $62.87 per user per year for companies with 2,500 or more employees. This translates into a monthly cost per user of $9.78 and $5.24, respectively.

E-mail retention: Covering the corporate backside
NetworkWorld
August 9, 2005 - Once, e-mail archiving was just a way to get older messages off production systems by transferring a large bulk of old data onto cheaper tape media. Times have changed. Today we live in a litigious age, where lawsuits are commonplace.

U.S. club fires 27 for Web posts
Globe & Mail
August 8, 2005 - A California automobile club has fired 27 workers for posting messages on a popular social networking Web site.

Managing VoIP records and other e-docs
SearchCIO.com
21 Jul 2005 - With digital voicemail systems and systems that turn voicemails into wave files that then get e-mailed, now you have this whole new possibility and treasure-trove evidence and information that would be potentially subject to preservation obligations, just like any other form of information.

Email abuse - a question of policy
Management-Issues
21 Jul 2005 - Despite the potential damage that can be caused by abuse of company email, a third of office workers in the UK say that they have been sent sexually explicit or racist messages by colleagues.

$1.45 billion judgment against Morgan Stanley sends message - revisit email retention policies
Wisconsin Technology Network
June 27, 2005 - The recent $1.45 billion judgment against Morgan Stanley in the Ronald Perelman case is a clarion call for revisiting your organization’s e-mail message retention policies.

Policies are not really IT's job
NetworkWorld
June 21, 2005 - Any organization should establish policies for the appropriate use of e-mail, instant messaging, peer-to-peer file-sharing systems and other corporate assets, for a variety of reasons. Employees need to know what is considered acceptable use of these tools, the employer’s liability for inappropriate content leaving the organization needs to be reduced, and so forth. In most organizations, the IT department is charged with managing these policies.

Sound Document Retention Policies More Important Than Ever
Mondaq
17 June 2005 - Arthur Andersen’s Conviction for Shredding Overturned, But Only Because Jury Instructions Flawed. The U.S. Supreme Court has overturned Arthur Andersen’s 2002 criminal conviction for obstructing justice by deliberately shredding documents pertaining to Enron.

Archive instant messages and e-mail together
Express Computer Online
June 6, 2005 - If you archive e-mail, you may need to archive instant messages too. Instant messages (IMs) are a cross between conversation and correspondence. They are more permanent than a face-to-face or phone discussion, and more fleeting than an e-mail or letter. But legal experts and regulatory bodies have begun to view and treat IMs as just another form of business communication.

Is Your Boss Monitoring Your BlackBerry?
EcommerceTimes
May 26, 2005 - Common belief has mistakenly held that messages sent from one BlackBerry to another using PIN numbers, rather than using normal e-mail addresses, will bypass a company's computers, thus making these communications completely private since the messages are being sent directly from one device to another.

Do You Know What is in Your Employees' Inbox?
DMReview
May 20, 2005 - With the recent resignation of Boeing executive Harry Stonecipher, the risks of inappropriate use of business e-mail have been pushed into the limelight. Stonecipher, who was forced to resign after sending sexually explicit e-mail to a coworker, is a perfect example of why both businesses and employees need to take a deeper look at how they are using electronic communications at the office.

In-house turf wars hinder success of compliance projects
ComputerWeekly.com
May 17, 2005 - Poor communication between IT departments and finance departments is hampering compliance projects, according to Laurie Stephens, vice-president and head of compliance services at Capgemini.

Manage That E-Mail Before It Turns Into A Smoking Gun
CompliancePipeline.com
May 16, 2005 - Our reliance on e-mail continues to be a love/hate relationship, and last week provided ample evidence that of that dichotomy existing for some time. The handy business communications tool of the 90s has become an integral part of corporate and pop culture, and it's also a management nightmare.

What is the future of e-mail? Part 1
NetworkWorld
May 12, 2005 - Many forecasts about the future of e-mail are worth slightly less than the paper on which they’re printed (or about one ten-thousandth as much as the monitor on which they’re displayed). However, such forecasts at least get us thinking about where e-mail is going and why it might go in the direction we forecast.

The future of e-mail archiving
TechRepublic
May 9, 2005 - The corporate accounting scandals of the last few years spawned new legislation, and increased enforcement of old laws regarding the retention of company data.

Incriminating instant messaging
IT World Canada
May 5, 2005 - The next time you decide to instant message (IM) a colleague, consider this: IM content is neither secure nor private, according to technology and legal experts.

Beware the unmanaged risk of e-mail and instant messaging
TechRepublic
May 4, 2005 - As a result of a class action lawsuit concerning its manufacturing of the diet drugs Fen-Phen and Redux, pharmaceutical giant American Home Products Corporation was fined $3.5 billion. Part of the evidence that led to the settlement was some internal e-mail that had been sent by a couple of AHP's executives.

Companies lax on e-mail policies, group says
Globetechnology.com
April 28, 2005 - Corporations may have embraced e-mail as a business tool, but they has not yet caught up with running it properly, The Electronic Communications Compliance Council says.

TE3C Distributes Free E-Mail Policy Template
Messaging Pipeline
April 25, 2005 - Over 400 companies have already registered for the Policy Builder tool, which will be available through the TE3C site until September 1, 2005. The extension was made possible with support from Fortiva Inc., one of the founding members of the council.

Radicati Forecasts Huge Growth In Compliance And Mobile E-Mail
Compliance Pipeline
April 21, 2005 - Compliance growth in non-financial sectors shows impact of Sarbanes-Oxley and other new regulations.

SOX and Security Affecting Messaging Archiving Market Trends, Says Osterman Research
Tekrati
April 20, 2005 - Based on a study of the email and IM messaging archiving market in North America, Osterman Research expects to see a growing emphasis on the knowledge management aspects of archiving as well as ongoing acquisition activity among messaging archiving and security vendors.

Messaging: What's next for e-mail, IM, and voice messaging?
TechRepublic
April 19, 2005 - When we think about messaging for the enterprise, is the glass half full or half empty? Optimists can point to the introduction of new handhelds that integrate voice mail, e-mail and calendaring, the maturity of VOIP technology, and new developments in text messaging and RSS readers.

Understanding Organizational Roles: Security, Compliance and You
Sarbanes-Oxley Journal
April 11, 2005 - Business, as we know it today, is constantly changing. Those committed to the cause of building a business find themselves subject to new scrutiny. New regulations, not to mention new understandings of those regulations, are making our jobs significantly harder.

How To: Self-Funding IT Governance
Compliance Pipeline
April 7, 2005 - Regulatory compliance has skyrocketed to the top issue for CEOs, COOs, CFOs and CIOs. However, the pressure is now on the CIOs to enable their management to certify, upon pain of fines and or jail, that their IT environment supports corporate governance.

Business use of IM is up, survey shows
Network World
April 5, 2005 - We have just completed our most recent semi-annual tracking survey of instant messaging in the enterprise - and for the first time, more than half of organizations are using IM for business applications and another 9% are planning to do so.

Compliance IT To Sport Double-Digit Growth Through 2009
InformationWeek
March 21, 2005 - Regulatory compliance may be a big headache for enterprises, but it's creating big opportunities for IT vendors, a new study released Monday by research firm IDC said.

You've Got (potentially dangerous) Mail
Insurance & Technology
March 18, 2005 - The financial services industry continues to lead the way in adoption and management of electronic communications. But, even with a tried-and-true technology such as e-mail, recent experience reveals that financial services companies have much to learn about the hazards and proper handling of the medium.

TE3C Committed to Curing Compliance Confusion
eContentMag.com
March 15, 2005 - Members of the electronic communications, compliance, and law communities have joined together to form TE3C, a group dedicated to providing best practices and resources to companies grappling with email and instant messaging (IM) policies and compliance."

Emailers Beware: 'Private' messages may be anything but
Baltimore Sun
March 15, 2005 - Send button can lead to humiliation, loss of a job, even a prison sentence.

What's in their inbox?
Globetechnology.com
March 14, 2005 - Today, e-mail is ubiquitous in the workplace and it is difficult to remember how businesses managed without it. But while most employers and employees understand the power of e-mail as a business tool, too few understand the costs, risks, and responsibilities it brings with it.

Emails sent at work anything but private
Seattle Post-Intelligencer
March 9, 2005 - Two rules emerge from Sunday's firing of Boeing Chief Executive Harry Stonecipher, an ouster that occurred after a tipster told company officials the CEO was having an extramarital affair with a co-worker.

Email Etiquette for Employees and Execs
ABC-News
March 8, 2005 - It's fast, convenient and accessible. But the wonders of electronic communications — e-mail and instant messaging — in the workplace can also bring woes to employees and executives.

Do you need a Chief Compliance Officer?
Systems Management Pipeline
February 18, 2005 - No C-level position is the subject of more discussion than the chief compliance officer. The role has long existed at companies that operate in heavily regulated industries such as financial services, government agencies, and health care. For other companies, the rash of recent accounting scandals, the Sarbanes-Oxley Act, and the recommendations of the U.S. Federal Sentencing Guidelines are urging CCO appointments.

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